new iPhone app released

Wow - we have just had approved the latest BTC iPhone Connect App - now up to version 2.4

V2.4 adds some great new features

- support for inbound numbers ( you can now get an inbound number in over 40 countries worldwide and implement advanced call rules to send the calls to your phone or voicemail)
- voicemail - you can now see your BigTinCan voicemail right on your iPhone
- improved content upload process to MyFiles - big changes ! great performance increases

And lots more!

Give it a try - just download it at the Apple App Store - search for BigTinCan

Temporary Outage

*** update - all call services to all countries should be working great new and we apologise for the outage - we did send out a note about the problem to your email account if you did experience a problem today - we just want to say thanks for your patience with us ***

We are currently experiencing a temporary outage that will affect customers on our Connect Service in Australia and some parts of the USA.

We apologise for this outage - our engineers are currently working on re-routing the traffic and will have that rectified shortly - I will post back here when things are working again.

We are also (unfortunately at the same time) doing some work on maps.bigtincan.com and tidymystreet.com - we expect these sites to resume normal operation shortly.

I hate doing it .... but another post about how good Apple is at approving apps

When ever I talk to people in the telco industry and talk about BigTinCan and what we are doing with our iPhone app, people are always asking "but how do you get Apple to approve it? Apple hates competitive telco apps right?".....well my answer has to be a resounding NO - Apple seems to be very supportive of new innovative telco apps

We have just partnered with GlobalTel a major Florida based telco, who is a global leader in "call back" services. We have jointly created a new iPhone app that uses the GlobalTel backend to allow their customers to use the iPhone to make calls (read save money). Its simply called "GlobalTel" and is available on the AppStore now (AppStore Link)

Once we completed the development, we submitted to Apple - in fact it was just before Christmas. We had an email back from Apple requesting a small (very minor and not really relevant to this) issue - we made the change, resubmitted, and then the app was approved only a few days later.

What can we say, from our repeated experience, Apple is a friend to innovative developers who are interested in helping the smartphone community through telco apps.

And now into 2010 - we see even more opportunity to work with Apple on new ideas.